For Option 2, WorkSmart requires remote access to your servers and physical access to your location (keys, alarm codes, etc.).
The Primary Contact will be the first person we contact if you request after-hours calls.
This should NOT be the number at the office. We'll be using this after normal business hours.
Just in case email is down!
The Secondary Contact will be the next person we contact if you request after-hours calls and we are unable to reach the Primary Contact.